You can get one in Shopee Levoit Official store, Lazada official store, dasher sg website, Courts sg, Best, etc.

Experience center (Dasher)

- 70 Bendemeer Road, #01-01, Singapore 339940

Operation Hours:Monday - Saturday
10AM to 7PM

Closed on Sunday & Public Holiday

Courts

50 Tampines North Drive 2

Singapore 528766

1 Woodlands Square, #04-19/20

Causeway Point, Singapore 738099

23 Serangoon Central, #02-49/50

nex @ Serangoon, Singapore 556083

260 Orchard Road, Singapore 238855

BHG

200 Victoria Street #01-100, #02-17 & #03-11, 188021

9 Bishan Pl, #01-05/#03-01 Junction 8, Singapore 579837

Customers can track their order by contacting our customer service with their order number.

• Customers can change their order address by contacting our customer service (+65 8035 6929) 
• Customers can’t change their address once the products have been shipped out.

Credit/Debit Card (Visa, Master, Amex) Union Pay, AMEX, Atome PayLater, Google Pay, Shop Pay 

Yes can either put a remark during your order or after making payment, can contact to our customer service (+65 8035 6929) & let let us know your specific receiving date & time 

If there is a problem with the product you purchased, our customer support (support.apac@vesync.com) & WhatsApp (+65 8035 6929) will provide support. When contacting us, please prepare the following information in advance. ① Screenshot of order details, photo of purchase proof. ② Pictures and videos that help explain the problem.

Please check the product listing page, most Levoit products, excluding filters, accessories, provide a 2-year warranty. If a product malfunctions within the warranty period, we will repair or replace it, details please contact our customer support.

It can be found on the label on the side or bottom of the product.